Frequently Asked Questions
How long does shipping take?▼
Standard shipping at 509 typically takes 3 to 5 business days within the continental US. You will receive a tracking number via email once your order departs.
What is your return policy?▼
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label for your convenience.
Which payment methods do you accept?▼
509 accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for a seamless checkout experience.
How do you ensure product quality?▼
Each 509 garment undergoes a rigorous multi-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure every piece meets our high durability standards.
What Our Customers Say
“The minimalist aesthetic of 509 is unmatched. My new linen shirt fits perfectly and feels incredibly high-end.”
“Fast shipping and sustainable packaging. The quality of the stitching on my denim jacket exceeded all my expectations.”
“Finally, a brand that masters the basics. These are now my go-to essentials for both work and weekends.”
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